PROJECTS
Through these projects, I aim to continuously sharpen my skills — step by step. From extracting and cleaning data to designing impactful visualizations, each project pushes me closer to mastering the business analyst mindset. Then, I proceed to draw meaningful, hypothetical conclusions that might inform real-world business decisions in an organization.
For every project, I clearly define the business situation, outline the scope of analysis, and draw actionable conclusions from visualizations to provide a comprehensive understanding that supports informed decision-making.
This project explores what drives customer satisfaction. Using visual dashboards, I analysed factors like ratings, pricing, discounts, and product categories to uncover key insights into what drives customer satisfaction – and what doesn’t

